AI Transformation for Professional Services

AI is changing your industry. We'll help you make it work for you.

Factory X works with professional services firms and investors. We help you understand what AI actually means for your business, and create a pragmatic plan to do something about it.

AI is reshaping professional services. That is a huge opportunity.

For many organisations, AI can unlock a significant increase in value. New services, better margins, more efficient delivery. But the window to act is not open forever. The businesses that move with purpose now will be the ones that benefit most.

This is not just about managing risk. It is about building something worth more than what you have today.

Pricing is shifting

AI is making it possible to do in minutes what used to take days. Clients are starting to ask why they are still paying the same. That creates pressure, but it also opens the door to new pricing models and higher-value work.

New competitors are arriving

Smaller, leaner competitors are using AI to move into territory that used to belong to established players. The boundaries between industries are blurring. But firms with deep client relationships and real domain expertise have advantages that are hard to replicate, if they move quickly.

The opportunity is clear. The path is not.

Most businesses can see the potential. The challenge is knowing where to start, what to prioritise, and how to move with confidence.

You have to run two races at once

You need to keep your current business healthy while building the next one. Getting both right at the same time is the hard part. But it is also where the biggest opportunity sits.

We help you see what is possible, then make it happen

AI is not just a threat to manage. For most professional services businesses, it is a genuine opportunity to do better work, grow faster, and be worth more. We help you find the right path.

01

Protect What You Have

Understand where AI puts your current business at risk. Work out which parts are most exposed and what you can do now to defend them.

02

Find New Value

Identify the opportunities AI opens up. New services, more profitable delivery, stronger client relationships. Most businesses are sitting on more potential than they realise.

03

Build a Plan That Works

Turn ideas into a clear roadmap your leadership team can actually follow. What to do first. What to invest in. How to bring your people with you.

You don't have to figure this out alone

We work with leadership teams and investors who want an honest outside perspective on AI. We are not here to sell you technology or training. We are here to help you work out what to do and how to do it.

Professional Services Firms

We work with agencies, consultancies, law firms, accountancies, research businesses and other professional services firms. Every sector has its own dynamics, but the fundamental question is the same: how does AI change your competitive position, and what do you do about it? Whether you are looking to grow, bring in investment, or prepare for an exit.

Investors

We help investors understand AI risk and opportunity across professional services portfolios. Whether you are evaluating a new acquisition or looking to accelerate value in an existing one, we give you a clear picture based on evidence, not opinion.

We have done this before

Factory X was built to help professional services firms through the biggest shift in a generation. We are a small team with deep experience across the sectors and situations that matter.

We have run businesses, sat on boards, done deals, engaged with investors, and built products. We know what good looks like because we have delivered it ourselves.

We know legal, accounting, consulting, marketing services, media, and research from the inside

We have built and launched new products, run ventures, led M&A, and restructured businesses

We care about the numbers that actually matter: revenue, margin, and what your business is worth

We have worked at board level in listed groups and investor-backed businesses

We are honest and direct. We will tell you what we think, not what you want to hear

We have built and scaled technology products used by millions of people

Selected engagements

A few examples of the kind of work we do. The common thread is helping good businesses become more valuable.

Marketing Services

B2B Marketing Group

Challenge

Four B2B marketing agencies under a listed parent, all losing revenue. Their traditional approach no longer matched how enterprise buyers actually behave. They had a better method, but it was too expensive to deliver manually.

Response

We worked with the leadership team to rethink the commercial model. We designed an AI-enabled version of their proven methodology that could work at scale. Then we brought the four agencies together under one brand.

Outcome

Revenue growth restored. Profitability up significantly. Strong client interest in the new approach, validating both the strategy and the way it was delivered.

Engineering

Engineering Consultancy

Challenge

A specialist engineering consultancy with falling revenues. Core services were becoming commoditised. The team was unclear about AI. And they were sitting on valuable IP with intent but no way to commercialise it.

Response

We ran AI training to help the team see opportunity rather than threat. Then we worked with leadership to build a three-year plan. It turned their IP into a product while making the existing business more efficient.

Outcome

A clear growth plan the whole team believed in. Noticeably higher engagement and confidence. And a business the owners recognised was worth considerably more than they had assumed.

Your business is unique. We start there.

Every organisation we work with has its own culture, strengths, and ambitions. We begin by understanding what makes yours different. Then we draw on experience honed across dozens of engagements to design a plan that is built around you.

We move fast, keep things practical, and stay involved until the work is done.

Starting Point

Rapid AI Diagnostic

A focused look at where you actually stand with AI today. Not where you hope you are. Where you really are. You get a scored baseline and a short list of practical things your team can start doing straight away.

Full Engagement

Accelerated Strategy Review

We work alongside your leadership team to build a picture of your AI-enabled future. One that is both realistic and exciting. Through workshops, market analysis and honest conversation, we create a plan your team believes in, with clear priorities and named owners.

What we're thinking about

We write regularly about AI and its impact on professional services. Honest takes on what is changing, what matters, and what to do about it.

Read more on Substack →

Curious about what AI could mean for your business?

Every engagement starts with a conversation. No pitch, no pressure. Just an honest discussion about where you are and what is possible.

hello@factoryx.co.uk →